Veterans United Home Loans has an impressive online set up facilitating secure communication and file sharing with loan officers. Their communication style was perfect for us. The loan officer and processor would upload actions into the platform and then email us and text us to let us know that they needed docs, comments, etc. This made it very easy to stay on top of things and keep the file moving along in a timely manner. We also felt that their systemized process reinforced true accountability on both ends and minimized mistakes, which is really helpful when you have as many moving pieces as you do when buying a home or refinancing
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Hands down...GREATEST experience I’ve ever had dealing with a company. Even when my credit scores didn’t qualify for a loan, they were still reaching out and helping me to work on my scores. The whole process was very easy and I honestly think if you choose anyone else, you will be short-changing yourself. 5 stars!!!
As a Realtor, I have recommended Veteran's United to my clients time and time again as I feel VUHL is the premier lending service for VA loans. This was the first time using my VA loan and the refinance process was better than any bank or lending company I have used in the past. I can now tell my clients I truly stand behind my recommendation.