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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20 reviews
724 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20 Navy service member reviews from Maryland

5 out of 5 Stars

Every person that was a part of the process for obtaining our loan was out of the world, awesome! The attention to detail, quick communication, informational replies, answered all my questions in ways that made sense, and we were clear to close in no time! I can’t recommend this team enough!!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

To Veterans United, Justin Miller and the entire team,
It is hard to encapsulate greatness in one sentence. But, Veterans United and its team are impeccably great in the services they provide.
In addition, you were quickly responsive and always available during the process in its entirety, from start to finish, and even after.
And on a scale of 10, I give you more than that, hands down! Because, you care!
Thank you so much to you All from the bottom of my heart!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

This was my third time using VU and the same loan officer, Billy Chard, for a reason -- he and his team make obtaining a mortgage as easy and painless as possible while also getting a great deal. I would have a hard time using anyone else going forward.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Great job well done.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

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5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

3.5 out of 5 Stars

Thank you to Alex and Gloria! We would not have had such a smooth transition without them.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

I will recommend Billy to all of my friends and family that are in the housing market. He was a consummate professional and an absolute pleasure to work with in this process. He is the reason my first time buyer experience was so wonderful.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Dave Michaud and Tash were great!! They answered every question and were timely in reaching out to me for all the required documentation ... Would highly recommend to famliy or freiends!!

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

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