Every person involved was patient and worked together behind the scenes and I can promise you that I was the test for what you all did for me. Thank you
These guys have been such an amazing support team. As a first time home buyer, they walked me through step by step and always were available to answer questions and assist me!
Mike, Shane and Neisha were very professional, resilient, proactive and reliable. I would gladly recommend their services to my fellow Marines and Shipmates in the future. Thank you again for your support. I want to give the Veterans United team a show out for all of the heavy lifting and resilience they exhibited getting me and my family into our new home. Mike and his great team…Neisha and Shane were fantastic, as well as the concierge folks. This was a great way to conclude over 41 years in our beloved Marine Corps. God bless and Semper Fi Merry Christmas! Dwayne and Verona Whiteside
I would like to thank Veterans United for the Outstanding team that was led by Hayley Glennon. The personal touch that was applied by every member of the team was very Professional, Knowledgeable, Reassuring and Personable. I for one do not believe in chance meeting of anyone, I truly believe in Divine Intervention ( the meeting of people by God's design ) to learn and be helped in the completion of a journey that my Lord and Savior Jesus put me on and that team led by Hayley was inspired to get me across that finish line of purchasing my first home. There were times that I voiced my concerns about getting there but my team was Inspiring with their words of Comfort and Dedication that they would get me there, that Determination by them increased my Hope and as we all know, Hope Springs Eternal. I moved into my home on 10/11/25 with a sigh of Relief and Completion within my Heart that God Inspired my team to get Done. Veterans United has some of the best if not The Best people you can Trust and Work with in purchasing Your home. Even those of us who Lead needs Leaders and Veterans United is a prime example of Leaders. So with all my Heart, Mind, Body, Soul and Spirit. I thank God for leading me to contact Veterans United and Blessing me with the team that He had in place to work towards a Blessing He had planned for me. To Veterans United, Hayley Glennon and the Entire team I Pray that you all...Continue to be Blessed and a Blessing to Others.
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The only issue I have is updates on increase of payment. We went from getting 1k back to paying 3k at close. I get it is going to change. A call or text would be great. Other than that. Todd doesn’t play. He will get you in a home. We started aug 24th looking at a home we wanted. He got us in there by September 25th. Thank you Todd and your whole team.
Veterans United is an great organization which goes beyond the call of duty to serve Veterans. This new home purchase is truly something I can call my own.
Truly disliked the back and forth and lack of clarity in what was needed
That left a bad taste in our mouths and will be what I remember about veterans united
Response from Veterans United
Hi Bryan,
I’m sorry the process felt unclear and left you with a negative impression of us. The back-and-forth you described sounds frustrating, and I understand how that could overshadow the rest of your experience. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
Overall a very stress free experience. Everything was explained very well and all questions answered in a timely manner.
It was a pleasure working with Emmitt
The team was excellent!
I was so pleasantly surprised in how quickly they answer questions and helpful every single team member that was assigned to me in this adventure we call homeownership were to me. The clarity from Veterans United in any question I asked left me confident in what I was getting into and truly helped eliminate the fears of buying a home. Then out of nowhere we get a personalized handwritten card (not some premade and stamped) from my team manager Kelly (she is great!) along with a lovely picture of a map in a frame of our new address. It has been and always be the little things that keep people coming back to businesses like this one. I for one am very pleased and highly recommend to any veteran the level of care and professionalism Veterans United gives to its clients.
We had an awesome experience buying our first home with Veterans United.
Amazing team.
