The team really helped me and helped with any issues that were raised. Solving the issues and helping my anxiety.
Everything was so smooth, quick .
As first time home buyers, we thought we were in for a STRESSFUL experience. But using VU has made it so stress free. It is so important to be able to trust those who are helping with such a huge life change, and VU definitely is!
The customer service was great, making the process efficient and enjoyable.
Underwriters should request documents ahead of time and not at the last minute
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I cannot say enough good things about Veterans United. Amanda Dusenberry and her team (Dylan, Scott, and the rest of the crew) were absolutely outstanding through the entire process. Their communication was top-tier—quick responses, clear explanations, and constant support. They were not only professional but genuinely kind and personable, which made a huge difference in what can normally be a stressful experience.The online portal deserves special recognition too—hands down the easiest, most convenient way to stay on top of everything. It kept the process organized, transparent, and stress-free from start to finish.This was the smoothest and best home buying experience I’ve ever had, and it’s entirely because of the level of care and customer service this team provides. If you're on the fence, don’t be—Veterans United is the real deal.
Having little knowledge concerning the home financing buying process, the first was a blur nearly 3 decades ago; But this one with Brian and his crew really educated me and my wide both. We honestly did not feel as we were simply another applicant, but we're people who were assigned a caretaker so to speak; We thank God that we were put in the hands of Brian Bradly and his team from Veterans United.
God's Gracious and Everlasting Peace Abound unto all of you.
Terrell & Anjetta Davis.
I am writing this letter with sincere appreciation and enthusiasm to share my experience with Veterans United and, in particular, my loan officer, Blake Weisenfelder. From beginning to end, my home loan process was handled with excellence, professionalism, and genuine care.Overall, my experience with Veterans United was nothing short of outstanding. I would rate the service a full 10 out of 10. The entire team made what could have been a stressful process feel smooth, organized, and reassuring. Every step was clearly explained, communication was consistent, and I always felt supported and respected as a Veteran. Veterans United truly lives up to its mission of serving those who have served.I would absolutely recommend Veterans United to friends, family, and fellow Veterans without hesitation. This organization sets the standard for how Veteran home financing should be done, and I am grateful for the trust and confidence they inspired throughout this journey.I also want to specifically recognize my loan officer, Blake Weisenfelder, who was truly exceptional. Blake deserves a 10 out of 10 for his performance. His knowledge, responsiveness, patience, and attention to detail were remarkable. He consistently went above and beyond to ensure I understood every part of the process and felt confident moving forward. Blake was not only professional, but genuinely invested in my success, which made a meaningful difference.Because of Blake and the Veterans United team, this experience was positive, empowering, and memorable. I am extremely satisfied and thankful for the service I received, and I would not hesitate to work with them again in the future
Responsive and kept everyone up to date. Thank you
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Very professionals
Caitlyn was also wonderful. I had back surgery right when we started the process. She and (VU) sent flowers and we'll wishes. That personal touch was very good. You usually don't get that from big companies. She also was very responsive and helpful during the whole process. She answered all questions and if she didn't know the questions she found out for us.
Thank you!
