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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,704

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was fantastic to work with and provided amazing service. The web portal was it super easy to use. I was able to upload and track all of the documents and progress. Highly recommended and will use them again on the next PCS!

5 out of 5 Stars
Would Recommend

We cannot thank you all enough for all of your hard work and help during this process. Everyone was available to answer any questions that we had, made the process simple, and were just an absolute joy to work with. Thank you!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Team worked well and had good communication.

4.5 out of 5 Stars
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5 out of 5 Stars
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The process was seamless. I really enjoyed the app, it made the process easy to navigate. Melissa Kunkel was great. She was very responsive to my every call. She took the time to answer every question fully.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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James is a first rate pro! Fantastic support staff. Kudo's to Torie - she was always very responsive, knowledgeable, patient and helpful! Ashley made sure we were on track to close and answered those last minute questions. We could not have asked for a better loan team!

5 out of 5 Stars
Would Recommend

Veterans United home loans has streamlined the entire home buying process to where I almost completed the entire thing on my mobile phone. I was amazed to not even miss a full day of work during this whole process.

5 out of 5 Stars
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4.5 out of 5 Stars
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We were very happy with the process of buying a home working with Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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This is my third time working with VU; they're my go-to for VA loans and IRRRL's.

4 out of 5 Stars
Would Recommend

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4 out of 5 Stars
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5 out of 5 Stars
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As a dual military service family and being first time home buyers, we really wanted to work with someone that understood the challenges and the unique benefits we have. Veterans United was our first stop, and they made the process seamless for us. I would recommend them to any veteran or service member when considering a mortgage. company

5 out of 5 Stars
Would Recommend

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See all 3,704 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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