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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

2,827

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Laura is very helpful as well! She is the assistant of Melissa

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

This was my third time working with Alex Brown and Gloria Davey at Veterans United. I cannot say enough good things about their level of knowledge and professionalism. The process was smooth and every detail was handled in a timely manner to the exacting specifications needed to ensure a smooth closing. I absolutely recommend this group of outstanding professionals to any veteran looking to finance a home!

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

My loan officer (Dave Michaud) and his team were great! The only recommendation is for Veterans United to partner with a local firm to streamline the closing process. Five star service!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Just a simple thank you for making this process so simple and user friendly. I would recommend Melissa and her team to anyone interested in a home mortgage. Thank you again.

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Professional organization that made first time home buying as straightforward as possible. Would use again and would recommend.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

1.5 out of 5 Stars

Spencer Cole failed to inform me in advance that my loan interest rste-lock was expired.

Response from Veterans United

Hi Thomas, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Justin and his team was awesome to work with and was available to answer my question no matter the time or day. He help to ease my mind through out the process and made buying my first home easy highly recommended.

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Great experience!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Veterans United made it possible for me to use my VA Benefits & become a first generation home owner. They are responsive & work with you as being in the military can often mean an unconventional schedule. Loved the ease of uploading any documents needed online. Would recommend for sure.

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

It was a great team I worked with. Everyone was very helpful.

Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
Would Recommend

Great home buying experience, despite being overseas. Knowledgeable, professional, and willingness to make our situation work for us was great to experience. Would highly recommend!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans to anyone and loved the experience I had. I felt very stress-free and guided in the major life decision about to be made.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

This experience has been great and I will most definitely recommend anyone I know who is prior service specifically James.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United. I am a fan and loyal customer. The staff is always friendly and informative. If you are looking for a lender, look no further!

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Exceptional, Dedicated,Professional

Loan Officer: Dave Michaud

NMLS# 69775

More Reviews

See all 2,827 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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